Terms and Conditions
General Terms and Conditions of Sail-The-Nile
Art. 1
Conclusion of he Contract
(1) Any transaction between customer and NIL-SEGELN is governed by these Terms and Conditions. By booking a tour, Customer offers to the tour operator/provider NIL-SEGELN a binding contract.
(2) The booking shall be done in electronic form (email to any of the email addresses listed in “contact”. The person effecting the booking is responsible for all other parties included in the booking.
(3) The contract becomes effective when the tour operator/provider NIL-SEGELN accepts the booking. No particular form is required for the acceptance by NIL-SEGELN. It will send Customer a written confirmation at the time of booking or soon thereafter.
(4) If the content of the travel confirmation is not identical with that of the booking, this constitutes a new offer to which NIL-SEGELN is bound for 10 days. In that case, the booking is considered to be on the basis of the latter offer, if Customer accepts expressly or by making a down-payment within that period of time. In case customer does not agree to the content of the travel confirmation, he must notify NIL-SEGELN immediately by telephone or email.
Art. 2
Payment
(1) A 20 % down-payment on the total cost of the tour becomes due immediately after receipt of the confirmation by NIL-SEGELN. The down-payment is to be made to the account of NIL-SEGELN and will be set off from the total cost of the tour.
Any banking fees are to be paid by Customer.
(2) The remainder of the travel cost becomes due 60 days before commencement of the tour with no further request from NIL-SEGELN being necessary. The day on which the amount is credited to the account of NIL-SEGELN, Mohammed Morsy Mohammed, is relevant.
(3) In the case of short-term bookings, i.e. shorter than one month before the commencement of the tour, the total cost of the tour becomes due upon booking and must be paid to NIL-SEGELN.
Art. 3
Services
(1) The services have been contractually agreed are apparent from the service description contained in the confirmation.
(2) If Customer wishes to plan an individual itinerary, the contract and confirmation will be based on this itinerary.
§4
Customer withdrawal from the contract, uninsured cancellation, booking changes, substitute persons
(1) Customer may withdraw from the contract any time by declaring the withdrawal to NIL-SEGELN. NIL-SEGELN‘s receipt of the declaration of withdrawal is relevant. Customer is recommended to declare the withdrawal by sending an email to NIL-SEGELN and requesting a notice of receipt.
(2) In case of withdrawal from the contract by Customer, NIL-SEGELN has a claim to compensation
(3) The following rates apply.
Long-term cancellations up to 45 days before commencement of the tour, the cancellation fee amounts to 20 % of the tour cost.
In the case of shorter-term cancellations, the following charges apply per person:
44 to 31 days before commencement of the tour 30 % of the tour cost
30 to 21 days before commencement of the tour 40 % of the tour cost
20 to 11 days before commencement of the tour 60 % of the tour cost
from 10 days before the commencement of the tour 80 % of the tour cost
from the day of commencement and non-appearance 100 % of the tour cost
(4) NIL-SEGELN will do its best to meet any requests for change that Customer may have, after the confirmation or the invoice have been sent.
If NIL-SEGELN cannot carry out the requested changes, it will suggest a remedy to Customer. Customer can then choose if he would like to maintain the existing booking or if he would like to cancel and pay the requisite cancellation fees.
(5) If Customer cannot participate in the tour, he may send a substitute person who will assume the rights and responsibilities of this contract. Customer shall inform NIL-SEGELN of such substitute person.
Art. 5
Change or Cancellation of the contract for extraordinary reasons
If the tour is not conducted according to the contract, Customer is entitled to claim remedy. NIL-SEGELN may refuse to remedy if this would demand disproportionate expenditure.
NIL-SEGELN can remedy by offering a replacement service of equal or higher value. NIL-SEGELN must be informed immediately of any unsatisfactory matter. This can be communicated orally during the tour in person or by telephone or in writing to the email address mentioned below.
Art. 6
Disclaimer
NIL-SEGELN reserves the right to change or cancel the travel contract if unpredictable events occur that are beyond its control and accepts no liability for such cases, be it train, ship, airplaine or other means of transport. Neither does NIL-SEGELN accept any responsibility for injury, illness, damage, loss, accident, delays, damage to objects, directly or indirectly caused by weather, force majeure, acts of the government or other authorities, wars, unrest, labor disputes, theft, technical breakdowns.
Art. 7
Passport and Visa Regulations
It is Customer‘s responsibility to carry valid travel documents with him. A visa is required to enter Egypt. It is Customer‘s responsibility to inform himself of the regulations at an Egyptian consulate. However, for most countries, a visa is issued at the point of entry. The passport must be valid 6 months after the departure from Egypt.
It is Customer‘s responsibility to inform himself about customs and foreign currency regulations.
Art. 8
Health
As a precaution, we advise our customers to get advice from an institute for tropical diseases or a physician of tropical medicine to find out which vaccinations and other precautions are necessary.
Further, we advise our customers strongly to have sufficient insurance coverage for any of their needs.
Updated: Feb 15, 2017
Proprietor: Mohammed Morsy Mohammed
Al Laqalta, Luxor, Ägypten
Tel: +20 100 277 5897
captain@nil-segeln.com
www.sail-the-nile.com
Account details
EGP Account
Bank: National Bank of Egypt, Luxor Branch
Bank address: Corniche, Luxor
Account owner: Mohammed Morsy Mohammed
Account No. 524 5000 7388 0820 0016
IBAN: EG58 0003 0524 5000 7388 0820 0016 0
SWIFT code: NBEGEGCX524
EUR account
Bank: National Bank of Egypt, Luxor Branch
Bank address: Corniche, Luxor
Account owner: Mohammed Morsy Mohammed
IBAN: EG95 000 3052 4500 0738 8082 0002 70
SWIFT code: NBEGEGCX524
USD account
Bank: National Bank of Egypt, Luxor Branch
Bank address: Corniche, Luxor
Account owner: Mohammed Morsy Mohammed
Account No. 524 5000 7388 0820 1019
IBAN: EG72000 3052 4500 0738 8082 0101 90
SWIFT code: NBEGEGCX524
Address of recipient:
Mohammed Morsy Mohammed
85691 Luxor, Laqalta, River Road
Date of birth: 18.10.1984